ERP Software, SaaS Software, ERP SaaS, CRM SaaS, Customer Relationship Management SaaS

Get the most out of your ERP software; with more back-office automation and process integration your business can react quicker in the marketplace and make better business decisions. Your business runs real-time; so, having a solution that runs real-time is a must. The Customer Relationship Management related modules in Stream are time-tested - more than 25 years of marketplace development - and remain to be the most reliable in the ERP market.

The Customer Relationship Management SaaS modules include:
Customer Relationship Management, Incidents & Actions, Returns Management, Special Pricing

Customer Relationship Management SaaS
The CRM system is flexible and it offers a wealth of features that can be implemented when you need them with a minimum of configuration and programming. It offers powerful security options, state of the art technology, and mature procedures that have been developed through many years of real world experience.

• Track Opportunities
• Sales Order Entry
• Invoice Lookup
• Track Shipments
• more...

Incidents & Actions SaaS
All incidents are visible to the entire enterprise using the CRM module. This allows Sales, Accounting, Service personnel, and Management to have an instant view of what is occurring at every customer, and the status of the Incidents that are active.

• Service & Support Tracking
• Stages of Incidents
• Warranty
• Outlook Integration
• more...
  

Returns Management SaaS
The Returns Management program requires you to select the items for each RA by invoice number. As you insert each new Return Authorization, the system displays the Invoice Lookup program.

• Identify the items being returned
• Issue a unique return authorization number
• View the pricing and other details (shipto information, return and replacement prices, serial numbers) that are associated with the return authorization
• more...
  

Special Pricing SaaS
Special Pricing offers multiple pricing methods to support the wide variety of ways that you do business with your customers. These pricing methods are based on the variables that are most commonly used to establish a customers price for a particular product.

• Pricing Levels
• Customer Price Discounts
• Special Pricing Discounts
• Quantity Pricing
• more...